Callers must ensure they have bill payer's permission before using the DELTA dial service. All calls are billed by your telephone line provider at their relevant 0870, 0871, 0844, 0845, and relevant 0905 rates.

Calls are charged from time of connection to the DELTA dial service, so we advise replacing the handset after a short period if your calls are engaged or unanswered. When you call from a mobile, remember to only press the call or send button after dialing the access number but not again after dialing the destination number.

Calls to mobile phones, premium rate numbers and pagers are not included unless otherwise stated.